At Triesta Crisento, a ready-to-cook premix range by Triesta – The Fast Food Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.
By using our website or purchasing our products, you agree to the terms of this Privacy Policy.
When you use our website or place an order, we may collect personal information that helps us process your purchase and provide better service.
We may collect details such as your name, mobile number, email address, billing address, shipping address, order details, payment status, and communication details. We may also collect basic website usage information such as device type, browser type, IP address, pages visited, and time spent on the website.
We use your information to process orders, deliver products, provide customer support, send order updates, handle returns or replacements, improve website experience, and communicate important product or service-related information.
Your information may also be used to send promotional offers, product updates, combo offers, discount announcements, and marketing messages, only when applicable and permitted.
For order processing and delivery, we may share your name, phone number, shipping address, and order details with courier partners, logistics providers, payment gateways, or service providers involved in completing your order.
This information is shared only for necessary business purposes such as delivery, payment confirmation, shipment tracking, customer support, and order fulfilment.
Payments made on our website may be processed through secure third-party payment gateways. We do not store sensitive payment details such as card numbers, CVV, UPI PIN, or banking passwords on our website.
Payment-related information is handled by authorized payment service providers as per their own security standards and privacy policies.
Our website may use cookies or similar technologies to improve user experience, remember preferences, analyze website traffic, and understand how visitors interact with our website.
Cookies help us improve website performance, product display, and marketing effectiveness. You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.
If you provide your contact details, we may send you updates about Triesta Crisento products, new launches, offers, combo packs, discounts, and other promotional information.
You may opt out of promotional communication at any time by contacting us or following the unsubscribe option, if available. However, we may still send important order-related or service-related updates.
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure. We use appropriate technical and organizational measures to keep your data safe.
However, no online platform, website, or digital transmission method can be guaranteed to be completely secure. Customers are advised to use secure networks and protect their login or payment details.
We do not sell, rent, or trade your personal information to third parties.
We may share limited information only with trusted service providers such as courier companies, payment gateways, website hosting partners, IT service providers, customer support tools, or marketing platforms, strictly for business and service-related purposes.
We may also disclose information if required by law, legal process, government request, fraud prevention, or protection of our rights and safety.
We may retain your personal information for as long as necessary to complete business purposes such as order processing, customer support, accounting, legal compliance, fraud prevention, and record keeping.
Once the information is no longer required, we may securely delete, anonymize, or archive it as per business and legal requirements.
You may contact us to request correction, update, or deletion of your personal information, subject to legal, accounting, or business record requirements.
You may also request to stop receiving promotional messages from us. We will try to respond to such requests within a reasonable time.
Our website may contain links to third-party websites, payment gateways, social media pages, courier tracking pages, or other external platforms.
We are not responsible for the privacy practices, content, policies, or security of third-party websites. Customers are advised to read their privacy policies before sharing any personal information.
Our products may be suitable for family use, but our website and online services are not intended for direct use by children without parental or guardian supervision.
We do not knowingly collect personal information from children. If such information is found, we may delete it from our records.
If you submit product reviews, ratings, feedback, testimonials, images, or comments, we may use them for website display, marketing, quality improvement, and customer experience purposes.
By sharing feedback, you allow us to use it for brand communication while ensuring that sensitive personal information is not intentionally disclosed without need.
If Triesta Crisento, Triesta Fast Food, or related business assets are merged, sold, transferred, restructured, or acquired, customer information may be transferred as part of the business process, subject to reasonable privacy protection.
We may update this Privacy Policy from time to time to reflect changes in our business, website, products, services, legal requirements, or data handling practices.
Any updated version will be posted on the website. Customers are advised to review this page periodically.
For privacy-related questions, corrections, complaints, or requests, you can contact us at:
Triesta Fast Food
New Shiv Colony, Dakhar Mohalla,
Shivpuri, Madhya Pradesh – 473551
Customer Care: +91 9183100136
Email: info@triesta.com
FSSAI Lic. No.: 21425590001410
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