Welcome to Triesta Crisento, a ready-to-cook premix range by Triesta – The Fast Food Company. These Terms & Conditions apply to the use, purchase, sale, and consumption of Triesta Crisento products, including Pancake Premix, Waffle Premix, Chocolate Pancake Premix, Vanilla Pancake Premix, Multi Millet Pancake Premix, Multi Millet Waffle Premix, and combo packs.
By purchasing or using our products, you agree to the terms mentioned below.
Triesta Crisento products are ready-to-cook food premixes designed for making pancakes and waffles. Product details such as ingredients, nutritional information, recipe instructions, storage instructions, net weight, and usage directions are mentioned on the product packaging and product page.
We try to keep all product information accurate and updated. However, minor variations may occur in packaging design, product image, batch details, ingredient presentation, or nutritional values due to natural variation, production updates, or packaging improvements.
Triesta Crisento premixes should be used as per the recipe and preparation instructions mentioned on the pack or product page. Customers are advised to follow the recommended mixing quantity, cooking method, and storage instructions for best results.
The final taste, texture, and appearance of pancakes or waffles may vary depending on the cooking method, appliance used, quantity of milk or butter added, cooking temperature, and preparation style.
Our products may contain ingredients such as wheat flour, milk solids, oats, rice flour, jowar flour, ragi flour, cocoa powder, jaggery powder, sugar, starch, raising agents, edible salt, and flavouring substances, depending on the product variant.
Products may contain or be processed in an environment that handles common allergens such as wheat/gluten, milk, and other food ingredients. Customers with food allergies, dietary restrictions, or medical conditions should carefully read the product label before use.
Nutritional values mentioned on the product packaging or website are approximate values. Natural variation may occur due to ingredient quality, production batch, storage conditions, and testing methods.
The nutritional information is provided for general product understanding and should not be considered medical or dietary advice.
Product images shown on the website, social media, advertisements, or promotional banners are for visual representation purposes. Actual product packaging, colour, size, label design, and presentation may vary slightly.
Serving images with pancakes, waffles, toppings, fruits, syrup, butter, or other props are for presentation and serving suggestion only. Additional items shown in images may not be included with the product unless clearly mentioned.
Product prices, offers, combo packs, discounts, and availability may change without prior notice. We reserve the right to update product pricing, discontinue products, modify combo packs, or revise offers at any time.
Any order placed will be processed according to the price and availability shown at the time of purchase, subject to stock confirmation and payment completion.
Combo packs such as 2-pack or 4-pack offers are created for customer convenience and value. Combo quantity, individual pack size, total weight, and offer details will be clearly mentioned on the product page.
Combo offers may be limited-time offers and can be changed, updated, or removed without prior notice.
Placing an order on the website does not guarantee final acceptance of the order. We reserve the right to cancel or refuse any order due to product unavailability, incorrect pricing, payment issues, address issues, suspected misuse, or any technical error.
If payment has already been made for a cancelled order, the eligible refund will be processed as per our refund policy.
All payments must be completed through the available payment methods on the website. Customers are responsible for providing accurate billing, shipping, and contact details.
We are not responsible for failed payments, delayed transactions, payment gateway errors, or incorrect payment details entered by the customer.
Orders will be shipped to the address provided by the customer at the time of checkout. Delivery time may vary depending on location, courier service, weather conditions, public holidays, logistics delays, or other factors beyond our control.
Customers must ensure that the shipping address and contact number are correct. We are not responsible for delays or failed delivery due to incorrect address, unavailable receiver, or incomplete contact information.
Since Triesta Crisento products are food items, returns may not be accepted once the product is opened, used, damaged after delivery, or not in resale condition.
Replacement or refund may be considered only in cases such as wrong product received, damaged product received, missing product in combo order, or product quality issue reported within the allowed time period with proper proof such as order details, images, and unboxing evidence.
Final approval of return, replacement, or refund will depend on product condition and internal verification.
If you receive a damaged, leaking, incorrect, or missing product, please contact customer care within the required time after delivery. Customers may be asked to share clear photos or videos of the package, product, invoice, and shipping label.
Claims raised after the allowed time period may not be accepted.
After delivery, customers are responsible for storing the product properly. Products should be stored in a cool and dry place, away from direct sunlight and moisture. After opening, the pack should be sealed properly or transferred to an airtight container.
We are not responsible for product spoilage, clumping, moisture damage, taste change, or quality issues caused by improper storage after delivery.
Customers should check the manufacturing date, best-before date, batch number, and other label details before use. Products should not be consumed after the expiry or best-before date mentioned on the package.
Batch details may vary from order to order depending on stock availability.
Customers are responsible for reading product labels, ingredients, allergen information, usage instructions, and storage guidelines before consuming the product.
Customers should not use the product if they are allergic to any ingredient or if the product packaging appears damaged, tampered, expired, or unsafe.
Triesta Crisento products are food premixes and are not intended to diagnose, treat, cure, or prevent any disease. Any nutritional, millet-based, no palm oil, no added sugar, or ingredient-related information is provided for product description only.
Customers with specific health concerns, allergies, diabetes, gluten sensitivity, lactose intolerance, or special dietary needs should consult a qualified professional before consuming the product.
All brand names, product names, logos, packaging designs, product images, content, banners, descriptions, and creative materials related to Triesta Crisento are the property of Triesta / Triesta Fast Food unless otherwise stated.
No content, image, design, or brand material may be copied, reused, edited, reproduced, or distributed without written permission.
The content on our website is provided for general product information and customer convenience. We may update, modify, or remove website content, product descriptions, images, offers, pricing, and policies at any time without prior notice.
We do not guarantee that the website will always be error-free, uninterrupted, or fully updated at all times.
Triesta Crisento / Triesta Fast Food will not be liable for any direct, indirect, incidental, or consequential loss caused due to misuse of the product, incorrect preparation, allergic reaction, improper storage, delayed delivery, third-party courier issues, or customer negligence.
Our liability, if any, will be limited to the value of the product purchased.
For product-related queries, complaints, order support, or feedback, customers can contact us through the details mentioned on the product packaging or website.
Customer Care:
Phone: +91 9183100136
Email: info@triesta.com
Manufactured & Packed By:
Triesta Fast Food
New Shiv Colony, Dakhar Mohalla,
Shivpuri, Madhya Pradesh – 473551
FSSAI Lic. No.: 21425590001410
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be effective once updated on the website or communicated through official channels.
Customers are advised to review the Terms & Conditions from time to time before placing an order.
By purchasing or using Triesta Crisento products, you confirm that you have read, understood, and agreed to these Terms & Conditions.